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FAQ - Surge Protectors

Limited Product Guarantee

Connected Equipment
Warranty Claims


Warranty Statement

Questions/Comments

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Limited Product Guarantee Claim Worksheet
Please complete this form fully and accurately.
Failure to do so may delay processing of your claim.


Items marked with * are required.

First Name: * Last Name: *

Company:

Physical Address: *

Address Line2:

City: * ST/Prov: * 

ZIP/Postal Code: * 

Daytime Phone: * Extension:

Evening Phone:

Email Address: *


Surge Protector Model Number: *

If not available, Description of Product:

Date Damage Occurred: *

Store Purchased At: * Date of Purchase: *


Equipment Claiming Damage On:

Equipment Name, Make/Model, Year Manufactured:

1. * * *

2.

3.

4.

5.

Have you had your equipment repaired? Yes No If so, where?

Explain damage and what specific parts were repaired or replaced: *

How old is your home, apartment, trailer home?
   1-5 yrs 6-15 yrs 16-30 yrs 31-60 yrs
   older than 60 yrs I don't know

If the home is over 30 years old, has it ever been rewired?
   Yes No If yes, when?

Are the outlets in your home grounded? * Yes No Don't know

Was there inclement weather (lightning)? Yes No Don't know

Was there any construction in your area? Yes No Don't know

Was there power line damage in your area? Yes No Don't know

Did your neighbors experience any problems? Yes No Don't know

Any power outages? Yes No Don't know

If a computer claim, do you have an active modem line? Yes No

If a TV/VCR claim, do you have cable or satellite?
   Cable Satellite Neither

Additional Comments:

 

Have you filed a claim with your Home Owners (Renters) insurance? *
   Yes No

Have you checked the warranties on your damaged equipment? *
   Yes No

Please describe in detail how all equipment was connected through surge protector, include any telephone/fax and cable/satellite connections: *

 

Finally, please describe in detail the event in which your equipment was damaged: *